bio lrg zorina

As PCI’s Administrative Coordinator, Zorina Swallow ensures an optimal experience for our clients before, after, and during our programs. Prior to upcoming workshop dates, she provides support to all trainers by monitoring and aggregating our clients’ TAIS assessments, a critical tool used to personalize the material taught in SWOT workshops.

Although working behind the scenes, Zorina’s careful management of the programs’ logistics is very much evident on the days that the workshops are held. Her attention to detail and passion for exceeding all clients’ needs extends to her role in assembling KPI reports for PCI’s trainers. These reports are what drive any improvements that our executive team makes to our programs in order to better serve our clients. With an incredibly warm personality and a close-attention to detail, Zorina provides the ultimate level of support so that PCI can perform at its best.

You can e-mail Zorina at zorina.swallow@performancecoaching.ca