Coaching for Challenging Conversations

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Coaching for Challenging Conversations is a 2-Day workshop that helps participants harness the positive aspects of conflict while keeping their emotions under control.


At the end of this program, participants will have learned the following:

  • How to decide when it is productive to engage in conflict
  • Their personal tendencies in addressing conflict (using the Thomas-Kilman Conflict Management Instrument), and how to adjust in the heat of the moment
  • How to prepare for a confronting discussion using a custom planning tool
  • The common roadblocks to positive outcomes, and how to avoid them
  • How to bring emotions under control and listen attentively to others
  • How to achieve the balance between accessing skills and managing themselves during a conversation


delivered on-site


to generate self-awareness


through the Trainer as Partner action plan process


per session

Most training doesn’t stick.
Ours does.

Coaching for Challenging Conversations is designed to stick – beginning with self-awareness, providing new skills and tools to take action, encouraging a commitment to change, and providing the support and accountability to sustain focus.


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