Listening Skills Whitepaper mar 13

Listen up! There is a fundamental difference between simply hearing someone and truly listening to what they are saying –a difference that can cost your company in terms of time, money, and relationships.

If this is not news for anyone, than why is it that so many workplaces are still plagued with poor listeners? Listening, although easy to understand, is a skill that is challenging to master. Using over 2,500 action plans from real PCI clients, Director of Training, Peggy Baumgartner, uncovers the secret to successful listening. She will step you through the key factors that distinguish the clients that saw an improvement in their listening abilities from the ones that prioritized listening, yet didn’t achieve results.

It’s time to open your minds (and ears) up to the idea of refining your listening skills.

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March 01,2013 By Peggy Baumgartner

Category: Managing Yourself

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